Welcome to Prarro! By accessing or using our website (www.prarro.com), you agree to be bound by the following terms and conditions. Please read them carefully before placing any orders or using our services.
1. General
• These Terms & Conditions govern your use of our website and your purchase of products from Prarro World.
• By accessing this website or making a purchase, you agree to be bound by these terms.
• Prarro World reserves the right to update or modify these terms at any time without prior notice.
2. Products & Pricing
• All prices are listed in INR (₹) and are inclusive of applicable taxes unless stated otherwise.
• Product descriptions, images, and specifications are as accurate as possible, but we do not guarantee that all information is error-free.
• We reserve the right to change product prices, availability, and discontinue items without notice.
3. Orders & Payments
• Once an order is placed, it cannot be modified or canceled.
• Orders are confirmed only after successful payment through our payment gateway.
• We reserve the right to reject or cancel any order at our sole discretion (e.g., suspected fraud, incorrect pricing).
4. Shipping
• We currently ship only within India.
• Shipping timelines are mentioned on the product page, but delays may occur due to logistics, public holidays, or unforeseen events.
• We are not liable for delays once the product is handed over to the delivery partner.
5. Return & Refund Policy
• We do not accept returns, exchanges, or refunds unless the product is received in a defective condition.
• To raise a claim for a defective product:
• An unboxing video is mandatory
• You must email info@prarro.com within 3 days of delivery
• If verified, a return and refund will be initiated.
• No other claims will be entertained beyond this scope.
6. User Responsibilities
• You agree to provide accurate, current, and complete information during checkout.
• You must not use the website for any unlawful purpose or to violate any laws.
• You agree not to resell our products for commercial purposes without prior written permission.
7. Intellectual Property
• All content on the website (logo, images, text, product designs) is the intellectual property of Prarro World and is protected by copyright laws.
• You may not use, reproduce, or distribute our content without explicit permission.
8. Limitation of Liability
• Prarro World shall not be held liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our products or website.
• We make no warranties regarding the continuous, error-free operation of our website or its content.
9. Privacy
• By using our services, you consent to our collection and use of personal information as detailed in our Privacy Policy.
10. Governing Law & Jurisdiction
• These Terms shall be governed by and interpreted under the laws of India.
• Any disputes shall be subject to the exclusive jurisdiction of the courts of Indore, Madhya Pradesh.
11. Contact Us
For any questions related to these Terms & Conditions, please contact:
Email: info@prarro.com
Website: www.prarro.com
